Trust & safety

At Ai Solution, we prioritize platform trust and safety to safeguard users,
businesses, and brands, fostering trust through positive interactions and seamless experiences.

Overview

In today’s digital landscape, a multilayered, coordinated approach is essential to embed safety and foster trust among all stakeholders. At Ai Solution, we emphasize a deep understanding of trust and safety, implementing robust measures across all platform functions to protect systems from evolving threats.

Navigating the ever-changing regulatory landscape requires ongoing compliance in all regions of operation. This helps mitigate legal risks, avoid fines, and enhance brand reputation.

Our commitment to industry-specific trust and safety expertise, combined with tailored operating models, allows us to deliver customized operations at scale.

Ai Solution is at the forefront of trust and safety innovation, offering comprehensive support to companies in digital operations, specialized services, and a range of specific trust and safety solutions.

Our Impact

Leading in trust and safety

Ai Solution has been recognized as a leader in trust and safety by Everest Group for the fourth consecutive year.

Our solutions

Ai Solution’s industry-specific trust and safety solutions, combined with our customized operating models, empower platforms to tackle unique challenges with specialized capabilities at scale. We lead through innovation, providing platforms with a suite of distinctive trust and safety products.

Content moderation

At Ai Solution, we integrate AI with human expertise to conduct contextual reviews and take prescribed actions on content across platforms and communities, ensuring compliance with regulatory and community guidelines.

Ad integrity and brand safety

Ai Solution creates a secure environment for brand advertisements by implementing workflows and processes that enhance the integrity of self-serve ads published on platforms.

Platform operations

At Ai Solution, our testing, tagging, and feedback processes enhance platform functions and features. Our services encompass product and service information, listings, and tags to ensure optimal performance.

AI enablement and data labelling

Ai Solution empowers AI and algorithm development through the creation, curation, annotation, labeling, and tagging of high-quality datasets. We assess bias in outputs and optimize processes to ensure responsible AI, having developed numerous industry-specific use cases and customized solutions for generative AI.

Developer compliance

Ai Solution ensures compliance for apps and APIs by validating operability, functionality, data sharing, and app/API store listings. We also guarantee that creators and developers adhere to established guidelines.

Account and identity safety

Ai Solution safeguards against fraud, theft, and account takeovers by ensuring the authenticity of users and access credentials.

Specialized operations and services

Ai Solution addresses critical and unique operational requirements in trust and safety, tailoring our approach to meet specific needs and challenges.

Escalations and critical support operations

Our specialist teams at Ai Solution handle highly complex and time-sensitive trust and safety decision-making with precision and expertise.

Legal requests and regulated ops

Ai Solution analyzes and responds to illegal and harmful behavior on online platforms, and provides support for plagiarism, IP infringement, and copyright claims and investigations.

Quality assurance as-a-service

Ai Solution continually enhances partner performance and independent quality assurance in large-scale, multi-partner operations.

Fraud review and investigations

Ai Solution reviews fraudulent behavior and proactively identifies potential fraudulent activities to mitigate risks effectively.

Augmented reality and virtual reality enablement

Ai Solution develops virtual reality (VR), augmented reality (AR), and extended reality (XR) functions and capabilities through our product operations.

Experiential and simulation review

Ai Solution reviews user behavior and constructs a safe metaverse by conducting assessments in simulated and virtual environments.