The problems Managed-Service Retainer exists to solve.
Difficulty recruiting specialist skills at a defensible cost
Fixed-price arrangements that do not suit evolving scope
Vendor arrangements with no continuity between engagements
Capacity that cannot flex with demand
What is Managed-Service Retainer?
SENIOR-LEDEngagement model design and commercial terms
PRODUCTION-READYTeam composition, roles and rate card
KPI-DEFINEDOnboarding, security clearance and access provisioning
Get a free discovery sprint
Before you commit, we help you confirm the use case, check data readiness, define the KPI, and map what Managed-Service Retainer could deliver for your organisation.
For a limited number of teams each quarter, we run the full sprint free of charge.
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How Managed-Service Retainer runs.
01
Confirm objectives, stakeholders, constraints and success measures
Review current systems, data, controls and delivery readiness
Prepare the target design, backlog, governance and implementation plan
Test the priority requirements through a prototype, pilot or controlled design review
Configure, integrate, test and deploy the approved solution
Train users, transfer knowledge and establish operating procedures
Monitor adoption, performance, cost, quality and improvement opportunities
What we bring to Managed-Service Retainer.
- 01Australian client leadership with offshore engineering capacity
- 02Dedicated teams with continuity across engagements
- 03Flexible commercial models including outcome-based arrangements
- 04Secure infrastructure and executed IP assignment
- 05Transparent reporting on capacity and utilisation
What you get, and what follows
DELIVERABLESEngagement model design and commercial termsTeam composition, roles and rate cardOnboarding, security clearance and access provisioningDelivery governance and reporting cadencePerformance measurement and reviewScaling and exit arrangements
BUSINESS OUTCOMESAccess to specialist skills at a defensible costCapacity that flexes with demandContinuity of knowledge between engagementsCommercial terms matched to the nature of the workClear accountability with an Australian point of contact
How we engage on Managed-Service Retainer.
INDICATIVE VALUEMonthly retainer, A$7,500 – A$25,000 per monthA guide only. The scoping call confirms the range for your environment, data and compliance obligations before anything is committed.
DELIVERY MODELManaged-service retainer with agreed service levelsDelivered by a senior-led Australian team across 7 stages, from discovery through to optimisation.Discuss scope and timing ›
WHO THIS IS FOR
- Large enterprises and mid-market organisations undergoing modernisation
- Construction, engineering and infrastructure contractors
- Banks, insurers, superannuation funds and professional-services firms
- Retail, property and logistics operators
What our customers say.
All customer stories"Reconciliation that took our team nine days now closes in three — with a full audit trail on every match. It changed how the board sees AI.
Finance ManagerGCC Construction Group, Dubai
Finance ManagerGCC Construction Group, Dubai"Site teams stopped digging through folders. They ask the assistant, they get the clause with a citation, and they move on.
Project DirectorTier-One Contractor, Sydney
Project DirectorTier-One Contractor, Sydney"The anomaly models flag outliers the week they appear, not at quarter-end. We stopped two overruns before they hit the P&L.
Commercial DirectorProperty Developer, Dubai
Commercial DirectorProperty Developer, Dubai"Seven subsidiaries of spreadsheets became one governed reporting platform. The executive finally trusts the numbers on the screen.
Group CFOInfrastructure Holding, Riyadh
Group CFOInfrastructure Holding, RiyadhOur partnerships with
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