SENIOR-LED
Monitoring, alerting and on-call coverage
AI that keeps working after the project team leaves
The problems Managed AI Services exists to solve
AI systems deployed and then left unattended
Model and agent performance degrading without anyone noticing
Running cost that nobody owns
No reporting on whether the AI is still delivering the promised benefit
What is Managed AI Services?
Every Managed AI Services service AI Solution Technologies delivers, within the Managed AI, Data & Cloud Services practice.
Get a free
discovery sprint
Before you commit, we help you confirm the use case, check data readiness, define the KPI, and work out which Managed AI Services services actually fit the problem you have.
For a limited number of teams each quarter, we run the full sprint free of charge.
Claim a free sprintTrusted by data leaders
across industries
STAGE DELIVERY7
- DiscoverUnderstand your challenges and opportunities
- AssessEvaluate data readiness and current state
- DefineDefine KPIs, scope and success metrics
- Deliver valuePrototype, validate and deliver quick wins
- No commitmentExplore the value, risk-free.
- Focused outcomesWe define impact, KPIs and success.
- Fast & collaborativeDelivered by experts, built for your team.
How Managed AI Services runs
01
Confirm objectives, stakeholders, constraints and success measures
Review current systems, data, controls and delivery readiness
Prepare the target design, backlog, governance and implementation plan
Test the priority requirements through a prototype, pilot or controlled design review
Configure, integrate, test and deploy the approved solution
Train users, transfer knowledge and establish operating procedures
Monitor adoption, performance, cost, quality and improvement opportunities
What we bring to Managed AI Services
- 01Continuous evaluation rather than one-off testing
- 02Model and prompt lifecycle management
- 03Cost attribution and optimisation
- 04Governance evidence produced as a by-product of operation
- 05Defined service levels with monthly reporting
What you get, and what follows
A complete Managed AI Services foundation that drives clarity, control and confidence across your organisation.
DELIVERABLESEverything we deliver to build a strong, governed Managed AI Services capability.
- Monitoring, alerting and on-call coverage
- Regular evaluation against agreed measures
- Model, prompt and agent maintenance
- Cost reporting and optimisation actions
- Monthly service report and improvement backlog
- Incident management and escalation
BUSINESS OUTCOMESThe outcomes you achieve, and the impact that follows.
- AI that keeps working after the project team leaves
- Degradation detected and corrected early
- Predictable, reported running cost
- Continuing evidence for governance and audit
- Benefit sustained rather than eroding
- No obligationYou keep the written summary either way
- Tailored to youFocused on your data, priorities and goals
- Expert-ledDelivered by specialists with real-world experience
The services inside Managed AI Services
INVESTMENT & DELIVERYHow we engage on
How we engage on
Managed AI Services
A proven delivery approach that is transparent, flexible and built to deliver lasting value.
DELIVERY MODELManaged-service retainer with agreed service levelsDelivered by a senior-led Australian team across 7 stages, from discovery through to optimisation.
WHO THIS IS FOR
- Banks, insurers, superannuation funds and professional-services firms
- Government agencies and regulated public-sector bodies
- Large enterprises and mid-market organisations undergoing modernisation
- Utilities, energy and resources operators
- Clear from the startScope, timeline and price confirmed up front
- No surprisesTransparent approach at every stage
- Senior-led deliveryExperienced team focused on your outcomes
OUR CUSTOMERS
What our customers say
Real feedback from the organisations we build with — what changed, in their words.
All customer stories
Reconciliation that took our team nine days now closes in three — with a full audit trail on every match. It changed how the board sees AI.
Site teams stopped digging through folders. They ask the assistant, they get the clause with a citation, and they move on.
The anomaly models flag outliers the week they appear, not at quarter-end. We stopped two overruns before they hit the P&L.
Our partnerships with
industry leaders
MicrosoftSolutions Partner
Google CloudPartner
PARTNER
partnernetwork
ELSEWHERE IN THIS PRACTICEElsewhere in
View the whole Managed AI, Data & Cloud Services practiceElsewhere in
Managed AI, Data & Cloud Services
Managed Data & Analytics5 services in this discipline.Explore
Managed Cloud & Application Services5 services in this discipline.Explore
Engagement Models6 services in this discipline.Explore
Business Enablement5 services in this discipline.Explore
We will tell you which discipline actually owns it
Scope Managed AI Services
in one call
Tell us the problem. We'll tell you which of our Managed AI Services services fit — and exactly how we'd deliver them.
- NSW GovernmentICT Services Scheme
- ICN GatewayPremium Member
- ISO 27001Certification in progress
- 30 minutesFocused expert session
- Clear next stepsA practical plan for your organisation
- No obligationYou decide what's right for you